Video How to Build (And Rebuild) Trust»

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Frances Frei gives a pertinent talk about building and re-building trust, using her time at Uber as an example. She highlights the three-pillars trust is built upon: authenticity, sound logic and empathy. A beautiful reminder of how to use an essential communication component.

Frances Frei gives a pertinent talk about building and re-building trust, using her time at Uber as an example. She highlights the three-pillars trust is built upon: authenticity, sound logic and empathy. A beautiful reminder of how to use an essential communication component.

∞ https://www.ted.com/talks/frances_frei_how_to_build_and_rebuild_trust

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Andrew Ford

Andrew is passionately opinionated about all things technology, is a proud new father to a beautiful son and currently is occupied, earning his keep as a Registered Nurse in the majestic country of New Zealand.

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